Return Policy

RETURN POLICY

Hey Fab Doll, 

No Refunds, Store Credit Only.

Request for store credit can be made within 3 days from the delivery date of your order. Requests that are submitted after 3 days from the delivery date will be denied. Returned merchandise must be in the original manufacturer packaging with all tags attached and no signs or smell of wear. Items that show any sign of wear will be denied and returned back to the customer, no exceptions! 

Please be sure to read the item description and view our size chart as all items come just as described and pictured. If an order cancellation is necessary, a request must be approved before any order can be cancelled. 

 

- Any merchandise marked "Final Sale" are final sale, no exceptions!

- We reserve the right to refuse any return that does not meet our requirements including any signs of wear.

- Returns for store credit may incur a 15-20% restocking fee. 

- Shipping fees are not refundable.

 Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.

- J.J. Fab Kloset diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.

Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)

  

SIZING 

 

Please double check size and color of your clothes carefully before buying ( The specific size will be found on each product's purchasing page). All items come as pictured and described.

ORDER PROCESSING

 Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. When your order has been shipped, you will receive an email with tracking information.  If your order is confirmed delivered and you did not receive it, you must contact your local post office.  We do not issue refund for packages that shows that it has been delivered.

 

CANCELLATION

 

Please note we do not accept cancellations after your order has been shipped.